Janet Rocha is the Director of Family Satisfaction. Her role at YMLG is to ensure that our clients are treated like family when they enter our doors. She understands the importance of quality service and is committed to creating a positive experience for new and current clients. She is the first point of contact for our firm, and will work with families in connecting them to their assigned paralegal. Janet has over thirteen years of customer service and administrative experience after working for many years at Bank of America. She is in the process of obtaining her Paralegal Studies Certificate at Phoenix College. “Immigration is something I relate to personally, I love my job because I get to come in and help facilitate the legal process for immigrant and Spanish Speaking families.” Janet loves cosmetology, sports, and spending time with her daughter.
Director of Family Satisfaction